Welcome to Customer Services
Sedgefield Borough Council has changed the way in which it delivers its customer service to members of the public.
The idea of the new customer services section is to avoid being passed around between different departments. The customer services team do the running around on your behalf and will chase up any enquiries and will get back to you with a response if required.
Our staff are multi-skilled and will act on your behalf to access any service you require. If they cannot help they will put you in touch with someone who can.
The services we currently provide
- Housing and Council tax benefits
- Council tax
- Drainage
- Gas servicing
- Horticulture
- Housing maintenance/Repairs
- Refuse collection
- Recycling
- Highways
- Street Cleansing
The future plans for the service are to include all customer interactions with our customers aimed at resolving 80% of transactions at first point of contact
Council Offices, Green Lane, Spennymoor, DL16 6JQ.
Telephone: 01388 816166
Fax: 01388 824105
Email: customerservices@sedgefield.gov.uk
Minicom: 01388 815613
Directions: View Map and Directions
